Terms of Service

Last Updated: September 4, 2026

Welcome to Tendora. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement in your country or jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our website or products for any unlawful or unauthorized purpose.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate.

However, colors, sizes, appearance, packaging, and other product details may vary slightly from the images shown on our website.

We reserve the right to modify or discontinue any product without prior notice.

3. Prices and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel or modify orders affected by such errors.

You agree to provide accurate and complete billing and shipping information when placing an order.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, or cancel an order at our discretion, including when a product is unavailable, there is an error in pricing or product information, or we suspect fraudulent or unauthorized activity.

If your order is cancelled after payment has been received, we will provide an appropriate refund.

5. Shipping and Delivery

Shipping times may vary depending on the destination, shipping method, supplier, carrier, customs procedures, and other circumstances beyond our control.

Estimated delivery times are provided for guidance only and are not guaranteed.

Once an order has been shipped, delays caused by shipping carriers, customs, weather, public holidays, incorrect addresses, or other circumstances outside our control are not our responsibility.

Customers are responsible for providing a correct and complete shipping address.

6. International Orders and Customs

For international orders, additional customs duties, taxes, fees, or import charges may apply depending on the destination country.

Unless specifically stated otherwise at checkout, such charges are the responsibility of the customer.

We are not responsible for delays or additional costs caused by customs authorities.

7. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Products may be eligible for a return or refund if they meet the conditions stated in our Refund Policy.

Customers should contact us before sending any product back. Unauthorized returns may not be accepted.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and relevant photos or videos.

We will review the issue and determine the appropriate solution in accordance with our policies.

9. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

We take reasonable measures to protect customer information and use it only for legitimate business purposes, including processing orders, providing customer support, and improving our services.

10. Prohibited Uses

You agree not to use our website:

• For any unlawful purpose.

• To commit or facilitate fraud.

• To violate any applicable laws or regulations.

• To interfere with the security or operation of our website.

• To attempt to gain unauthorized access to our systems.

• To transmit harmful code, viruses, or malicious software.

• To collect or misuse personal information belonging to others.

11. Third-Party Services

Our website may use third-party services, applications, payment providers, shipping companies, or other service providers.

Third-party services may have their own terms and privacy policies. We are not responsible for the independent actions, policies, or services of third parties.

12. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Tendora, unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our website content without our prior written permission.

13. Disclaimer

Our website and products are provided on an "as available" basis.

While we make reasonable efforts to provide accurate information and reliable services, we do not guarantee that our website will always be uninterrupted, error-free, or completely accurate.

To the extent permitted by applicable law, Tendora shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Tendora shall not be liable for losses or damages resulting from circumstances beyond our reasonable control, including shipping delays, customs delays, carrier issues, website interruptions, or events outside our control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

15. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations relevant to Tendora, except where mandatory consumer protection laws provide otherwise.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store: Tendora
Email: [tendoraaa@gmail.com]
Website: [https://thetendora.shop]

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.